Social Impact team credentials 

For centuries, organisational performance has been based almost solely on financial measures. Today, this is no longer enough, customers, employees and other stakeholders demand more. Leading organisations are now proactively managing and measuring the exchange of value with people and communities.

Corporate Australia invests many billions of dollars each year in community initiatives. Governments invest billions more. And the community sector works tirelessly to raise funds and deliver programs. How well does each understand the effectiveness of their efforts? How well do they work together to create collective impact?

It is questions such as these that drive the Net Balance Social Impact team, underpinned by the philosophy that organisations which create thriving communities, thrive themselves.

Net Balance and the Social Impact team

Since the Social Impact team began in 2008, we have grown to be the leading provider of social impact strategy and measurement services in Australia, with active assignments in almost every state of Australia and also in the UK. Our highly experienced team consists of social researchers, accredited SROI practitioners, policy specialists, economists, communications and partnership specialists, community investment specialists and stakeholder engagement experts.

Our team includes two accredited SROI practitioners and licensed SROI trainers, Arjun Ravi and Rebecca Cain. Arjun and Rebecca lead our SROI training program which has serviced hundreds of participants from all sectors.

Collectively, our team has more than 50 years of consulting experience, but more importantly represents many years of experience working within the three sectors we service both in Australia and overseas. Working for 65 years in the corporate sector, 20 years in government organisations and 13 years in the not-for-profit sector, our team has a deep understanding of our clients’ needs and how they operate.

Our published reports include:


Social Impact Evaluation

Our experience in social impact evaluation includes end to end evaluations, development of measurement frameworks and mentoring. Our many projects to date span a broad range of areas including:

  • Financial Inclusion (Micro-finance and financial literacy)
  • Community Housing
  • Public Services
  • Indigenous Programs
  • Corporate-NFP partnerships
  • Volunteering
  • Arts & Culture
  • Awards and leadership Programs
  • Road Safety programs
  • Property
  • Mental Health
  • Disability Services
  • Aged Care
  • Education and Youth programs

The Social Impact team also has expertise in:

  • Social Impact readiness and measurement
  • Reconciliation Action Plan (RAP) creation and evaluation
  • Community Investment strategy
  • Creating Shared Value (CSV) and Collective Impact