Evaluation and measurement


Program evaluation 

We review established programs to understand whether business and social needs are being addressed. Landscapes can change and it is important to regularly review programs and initiatives to ensure they are still relevant and meeting their objectives.

Social impact measurement and evaluation frameworks

Individuals, organisations and governments make decisions everyday about what is important to them, where to invest their time or money and what action to take in certain situations. But would we make the same choices if we had a full understanding of the social, environmental and economic impacts of these decisions? What if we could measure and value environmental and social impacts, just as we can for economic impacts?

We work with organisations along the spectrum of impact measurement, from developing an outcomes measurement framework through to in-depth analysis and evaluation of specific programs.

Social Return on Investment 

Social Return on Investment (SROI) is an internationally recognised approach for understanding and measuring the impacts of a project, program, organisation or policy.  Through engaging with stakeholders, it is possible to identify the social, environmental and economic impacts generated and to place a financial value on this impact. This value can then be compared with the investment required to generate the benefits identified. We assist organisations by conducting SROI projects on their behalf or alongside their team members to build internal capacity.

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We are also a leading provider of the two day Social Return on Investment (SROI) training course in conjunction with our UK partner new economics foundation (nef). Completing this course counts towards becoming an Accredited Practitioner with the SROI Network. Attendees of the course come away with a deeper understanding of the SROI methodology and the ability to apply the principles of SROI in the workplace. 

RAP evaluations

Hundreds of Australian businesses have established a RAP, or Reconciliation Action Plan, outlining actions they will take as a business to further the reconciliation agenda in Australia. For organisations and people who have little day-to-day interaction with indigenous communities, RAPs are often the only opportunity to make a meaningful contribution to reconciliation. We work with organisations to establish the type of RAP that is appropriate for them and the Indigenous communities they are seeking to engage. We design measurement frameworks to ensure the RAP and associated actions are focused on achieving real and lasting change for Indigenous communities and where an organisation is ready, provide assurance on reported RAP data.

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Measuring social and sustainable procurement

The drivers for sustainable procurement have changed. While once in the realm of “it is the right thing to do”, sustainable procurement and supply chain management are essential elements of any risk mitigation strategy, while understanding and articulating the value created is essential to secure ongoing internal support.

Shared Value measurement frameworks

The groundswell is growing for a major shift in corporate strategy development, where profit and societal issues are intrinsically linked with the aim of creating shared value (CSV).  Innovative businesses are using CSV to assess social and environmental issues as commercial opportunities and generating business value by creating societal value. Understanding and measuring the impact of these initiatives, both from a commercial and a social perspective, is crucial to ensuring that value is being generated for all stakeholders.

Learn more about creating shared value.